Zeller Motors Chrysler Dodge Jeep Ram

Had to visit Zeller's service/parts department the other day in search of a couple of seals. The local auto parts stores only had them available in a kit which was $50+. I went to the dealer as a last option and it honestly should have been my first. There was a gentleman named Harrison who was working and I must compliment him for his professionalism, product knowledge, and willingness to help the customer above and beyond what most other's would do. His extra effort to find/match the parts I needed because it wasn't shown available in the computer. A couple minutes later I had the correct parts to finish my vehicle repairs and at a price that was next to nothing! Thanks again, Harrison

I personally will never buy a vehicle from here again. I bought a used F150 with a 5 speed, cash. They said they did a safety check. Well the rotors were warped and the Parking brake didnt work. They said the AC blew cool but not cold. They said it had a "faint" leak so they changed an AC line for $200 yet it still blew cool and not cold. I looked it up and it was a fuse for the AC Clutch so I replaced the fuse and now it blows cold. Today our 1st good rain storm and the back window leaks so now there is water inside the cab of the truck. If the Mechanic that did the safety check couldn't find these problems then how is he a mechanic? I have talked to and showed the issues with the truck to the guy who sold it to me. I have gotten no help to resolve the issues just the normal runaround and excuses. If they did it to me how many other customers have they done it to? EITHER A SAFETY CHECK WASNT DONE PROPERLY OR THEY KNEW ABOUT THE ISSUES AND DIDNT TELL ME. At this point since they haven't helped, I am going to find out what can be done legally.

I should have paid more attention to the reviews before purchasing from this dealership. The salesperson, sales manager, and even the GM at this dealership are incredibly dishonest and shady. They lied to me numerous times throughout the process. First, they tried to hide the fact that the new vehicle I came to see had hail damage. Then they lied about the price that we agreed to even though it was documented with their sales manager's signature. I've purchased many vehicles and have worked with many different dealerships. This was by far the worst experience I've ever had. The problems at this dealership start with the general manager and trickle down from there to the sales manager and the salespeople. Do NOT trust anything these people tell you. **The response from the owner to my review says it all. I ended up purchasing the truck anyway because I had work planned the next day that required a heavy one-ton truck and had driven from two hours away to make the purchase. If you look at the other reviews you'll see that I'm not the first person from out of town that these guys have taken advantage of. Buyer beware**